Privacy notice
We collect only what we need to take your order, deliver it and keep the records the law requires. We do not sell your data.
Who is responsible
, , , is responsible for your personal data under the Digital Personal Data Protection Act, 2023.
What we collect, and why
- Name, email, phone and delivery address: to confirm, deliver and support your order.
- GSTIN and business name, if you give them: to issue a GST invoice.
- Order history: to answer questions about an order and to keep tax and accounting records.
- Your order record. When you place an order on this website, we keep a record of the order: its reference, what you bought, the price, your delivery details (name, email, phone, address and GSTIN if you gave one) and the payment reference Razorpay gives us. It is stored in a database run for us by Cloudflare, so that we can confirm your payment, dispatch your order and keep the records tax law requires.
- Engraving text for a trunk: to make it.
We do not see or store card, UPI or bank details. Razorpay handles payment.
What stays in your browser
Your collection is kept in your own browser so it is still there when you come back. It is not sent to us until you place an order or send a request. You can clear it by removing the items or clearing site data.
Cookies and advertising
The website itself needs no cookies to work. We advertise on Instagram, Facebook and TikTok, and with your consent we use the Meta and TikTok pixels to learn which ads bring visitors here and which lead to an order. They record the pages you view, what you add to your collection, and the order value, linked to your Meta or TikTok account if you have one. We do not send them your name, address or phone number.
These load only if you choose Accept when asked. If you choose Only necessary, nothing from Meta or TikTok loads. To change your choice, reset it here and you will be asked again.
Who we share it with
- Razorpay, to take payment.
- For orders to the UAE: the courier and its customs broker in the UAE, who receive what customs needs (name, address, phone, and what is in the parcel).
- Meta and TikTok, only if you accept advertising cookies, as described above.
- Our courier, to deliver: name, phone and address only.
- Our email and website hosting providers, including Cloudflare, which runs this website and stores order records on our behalf.
- Government authorities, when the law requires it.
How long we keep it
Order and invoice records are kept for as long as tax law requires. Other personal data is deleted when it is no longer needed for your order.
Your rights
You can ask us for a summary of the personal data we hold about you, ask us to correct or erase it, withdraw consent for anything that relies on consent, and nominate someone to exercise these rights for you. Write to our grievance officer at the address on the contact page. If you are not satisfied with our answer, you may complain to the Data Protection Board of India. If you live in the UAE, your rights under the UAE Personal Data Protection Law also apply.
Changes
If we change this notice, the date at the top of this page changes with it.